Industralization after Civil War Essay

After the Civil War, the United States became much more industrialized society. Between 1865 and 1920, industrialization improved American life in many ways, transforming it into a modern industrial society but also created problems for the American people. Three major improvements that contributed to the United States economy were the railroads, factories and immigration. Railroads during the period of the industrial revolution were good throughout the north and were supported by the federal government to help build the north into achieving a prosperous economy. The railroads made transportation of goods and products easy, cheap and reliable. The steel industry made the expansion of the railroads possible and by the 1900’s, Carnegie made great contributions to the business world, enabling railroads to connect to seaports, cities and industrial centers. Urbanization and Immigration began around the 1870 and the 1920’s. Immigrants migrated to cities like New York, Chicag o and Boston. Approximately 25 million people migrated to the U.S and they contributed to the growth of the cities and new technologies. They worked low- paying factory jobs and overcrowded neighborhoods, moving the middle class out of their communities (Shultz, 2014). While great accomplishments took place during this period, it also affected different people like African Americans, Farmers, Children, Women and Immigrants. African Americans faced many challenges in terms of freedom and acceptance from the old to the new south. In the old south, they were slaves working day and night with no rights. After the civil war, during the reconstruction their lives improved, being freed with rights such as the 14th- and 15th amendments that granted them citizenship and the right to vote. However in the â€Å"New South† their rights seemed meaningless because of the Jim Crow laws, violence and the lack of their voting rights. The Jim Crow laws they prohibited them from attending the same schools as whites and sitting in the same areas in restaurants, which increased the racism of  blacks and whites. Children were also affected while this time due to the high demand for them to work in factories was great. Many children started at the age 14, but would be hired form age 6, who usually worked tedious long hours. By the end of the 1800’s, child labor laws were passed, but employers ignored the laws, and the number of child factory workers increased (Shultz, 2014). Children were great at doing this task because they accepted low pay, didn’t complain about the wages, and were able to fit in small in cracks that the average man and women couldn’t do. The economy of the south wasn’t very strong due to the fact, profits were made because l abor was unpaid, and the limited crops planted were cotton, tobacco and sugar. Some of the natural resources of the south included farmland, water power, steam power coal, iron and oil. Agriculture was the primary source of employment; while textiles and steel industries became prosperous in the south after the civil war (Weightman, 2007). Many sharecroppers faced hardships and sharecropping became unprofitable for workers because they were uneducated, and cheated by the landowners that owned the supplies. Fresh produce began to be in great demand once refrigerated railcars were introduced. References Ashton, T.S. The Industrial Revolution: 1760-1830. Oxford: Oxford University Press, 1997. Schultz, Kevin: 2014 U.S History since 1865 Volume 11: pg. 291, 311-320 Weightman, Gavin. The Industrial Revolutionaries: The Making of the Modern World, 1776-1914. New York: Grove Press, 2007.

An Analysis on Taj Group of Hotels

Executive Summary The primary objective of this report is to analyze the Taj Group of Hotels through the specific analysis of Taj  (luxury full-service hotels, resorts and palaces), Taj Exotica  , Taj Safaris,  . Vivanta , The Gateway Hotel, Exotica Brand. The Taj Group of Hotels were selected to gain a learning of hotels in India from three different perspectives – that of a fast growing Indian hotel, , that of a formerly strong player trying to adapt to a changing market, and finally, that of an domestic hotel operating in India.The analysis in the report is presented as follows: 1. Before delving into the individual study of Taj Group of Hotels , a brief history of its operations as well as its strategies is given to help the reader gain a better understanding of the background from which the hotel has developed. 2. This is followed by a SWOT Analysis, which gives specific information on the environment, challenges and opportunities the hotel is currently facing. 3.Ne xt, special emphasis is laid on analyzing the hotel policies and environment related to its marketing environment through 5 C (Company, Customers, Collaborators, Competition, Context) Analysis, STP (Segmentation-Targeting-Positioning) Analysis, and the 4 P (Product, Price, Promotion, Place) Analysis. 4. After gaining an understanding on these aspects of the hotel, the anomalies in the marketing positioning or decisions taken in the past are presented. 5. Based on these anomalies and other learnings, the authors have presented a few recommendations to Taj Group of Hotels .The final section of the report consists of a comparison with other hotels on a variety of factors including positioning and targeting, different types of product and service offerings, channels of distribution etc. The authors believe that such comparisons would be useful to a reader who is trying to gain a better understanding of the competitive environment of the Indian hotel sectors, as well as of the relative p erformance of Taj Group of Hotels versus the others. Company Overview: VisionThe Taj Group of Hotels commits itself to the overall improvement of the ecological environment Which we are all a part of. We recognize that we are not owners but caretakers of the Planet and owe it to our children and future generations of humankind. It is our endeavour not only to conserve and protect but also to renew and regenerate the environment in which we live and operate. Our commitment encompasses all actions related to our products, services, associates, partners, vendors and communities. We will partner and engage with our environment through.  Also you can read about  History of the Culinary Arts.Earth Environmental Awareness and Renewal at Taj Hotels. For us EARTH is not a program, nor a process; it is a way of life. The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and Palaces and is recognised as one of Asia's largest and finest h otel company. Incorporated by the founder of the Tata Group, Mr. Jamsetji N. Tata, the company opened its first property, The Taj Mahal Palace Hotel, Bombay in 1903. The Taj, a symbol of Indian hospitality, completed its centenary year in 2003.Taj Hotels Resorts and Palaces comprises 66 hotels in 42 locations across India with an additional 16 international hotels in the Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the middle east Spanning the length and breadth of the country, gracing important industrial towns and cities, beaches, hill stations, historical and pilgrim centres and wildlife destinations, each Taj hotel offers the luxury of service, the apogee of Indian hospitality, vantage locations, modern amenities and business facilities.IHCL operate in the luxury, premium, mid-market and value segments of the market through the following: Taj  (luxury full-service hotels, resorts and palaces) is our flagship brand for the world’s most discerning travellers seeking authentic experiences given that luxury is a way of life to which they are accustomed. Spanning world-renowned landmarks, modern business hotels, idyllic beach resorts, authentic Rajput palaces and rustic safari lodges, each Taj hotel reinterprets the tradition of hospitality in a refreshingly modern way to create unique experiences and lifelong memories.Taj also encompasses a unique set of iconic properties rooted in history and tradition that deliver truly unforgettable experiences. A collection of outstanding properties with strong heritage as hotels or palaces which offer something more than great physical product and exceptional service. This group is defined by the emotional and unique equity of its iconic properties that are authentic, non- replicable with great potential to create memories and stories. Taj Exotica  are resort and spa brand found in the most exotic and relaxing locales of the world.The properties are defined by the privacy and intimacy t hey provide. The hotels are clearly differentiated by their product philosophy and service design. They are centred around high end accommodation, intimacy and an environment that allows its guest unrivalled comfort and privacy. They are defined by a sensibility of intimate design and by their varied and eclectic culinary experiences, impeccable service and authentic Indian Spa sanctuaries. Taj Safaris  are wildlife lodges that allow travelers to experience the unparalleled beauty of the Indian jungle amidst luxurious surroundings.They offer India’s first and only wildlife luxury lodge circuit. Taj Safaris provide guests with the ultimate, interpretive, wild life experience based on a proven sustainable ecotourism model. Vivanta by Taj Hotels ; Resorts  span options for the work-hard-play-hard traveller across metropolitan cities, other commercially important centres as well as some of the best-loved vacation spots. Stylish ; sophisticated, Vivanta by Taj delivers premium hotel experiences with imagination, energy ; efficiency. It's the flavour of contemporary luxury, laced with cool informality and the charming Taj hospitality.Created for the cosmopolitan global traveller and bon vivant, Vivanta by Taj Hotels & Resorts create experiences that will amuse, invigorate & inspire you. Vivanta revels in a spirit that presents the normal with an unexpected twist. Experiences which make you pause & appreciate the hidden beauty in life! It challenges your expectations of a hotel and unfolds multiple layers of delight. Innovative cuisine concepts, the smart use of technology & the challenge to constantly engage, energize and relax you all add up to make Vivanta by Taj the new signature in hospitality.The Gateway Hotel  (upscale/mid-market full service hotels and resorts) is a pan-India network of hotels and resorts that offers business and leisure travellers a hotel designed, keeping the modern nomad in mind. At the Gateway Hotel, we believe in keeping thi ngs simple. This is why, our hotels are divided into 7 simple zones- Stay, Hangout, Meet, Work, Workout, Unwind and Explore. Ginger  (economy hotels) is IHCL’s revolutionary concept in hospitality for the value segment. Intelligently designed facilities, consistency and affordability are hallmarks of this brand targeted at travellers who value simplicity and self-service.Taj Hotels Resorts and Palaces is committed to replicate its domestic success onto international shores with plans to build an international network of luxury hotels, which will provide an exemplary product-service combination and in the process create a global brand. The current international portfolio includes luxury resorts in the Indian Ocean, business and resort destinations in the Middle East and Africa, serviced apartments in the UK, the first hotel in Australia and three a top-end luxury hotels in the US. Exotica Brand The Taj strengthened its presence in the Indian Ocean rim with the Exotica Brand. The Taj Exotica was evolved as part of Taj Hotels Resorts and Palaces intent to position it as a brand that is clearly differentiated by its product philosophy and service design. The Taj Exotica Resort and Spa, in Maldives is cantered on high-end accommodation, intimacy and an environment that allows its guest’s unrivalled comfort and privacy. Taj Hotels further expanded its global footprint by securing management contracts at Palm Island, Jumeirah in Dubai, Saraya Islands in Ras Al Khaimah, Aldar Group in Abu Dhabi, UAE Langkawi in Malaysia and Thimpu in Bhutan.The most significant additions to the portfolio have been The Pierre, the iconic landmark hotel on New York's Fifth Avenue, Taj Boston and Blue, Sydney. The presence of Taj Hotels Resorts and Palaces internationally has been developed through a network of Taj regional sales and PR offices in the United Kingdom, France, Germany, Italy, Dubai, Singapore, Australia, Japan, Russia and the United States of America. At the Taj Hotels Resorts and Palaces luxurious living and fine dining find common ground.Whether it is introducing exotic world cuisines to India or taking authentic Indian fare to the world, the Taj Hotels Resorts and Palaces is renowned for the eclectic culinary experiences it brings to its guests. Through a vast repertoire of award-winning restaurants, legendary recipes from royal kitchens and celebrated food festivals, the Taj has pioneered innovation in fine dining across the world. Taj Hotels also promise a whole new experience of tranquillity and total ‘wellness’, through  Jiva Spas  a unique concept, which brings together the wisdom and heritage of the Asian and Indian Philosophy of Wellness and Well-being.Rooted in ancient Indian healing knowledge, Jiva Spas derive inspiration and spirit from the holistic concept of living. There is a rich basket of fresh and unique experiences under the Jiva Spa umbrella of offering, Yoga and Meditation, mastered and disseminat ed by accomplished practitioners, authentic Ayurveda, and unique Taj signature treatments. Royal traditions of wellness in service experiences, holistic treatments involving body therapies, enlivening and meaningful rituals and ceremonies and unique natural products blended by hand, come together to offer a truly calming experience.IHCL operates  Taj Air, a luxury private jet operation with state-of-the-art Falcon 2000 aircrafts designed by Dassault Aviation, France; and Taj Yachts, two 3-bedroom luxury yachts which can be used by guests in Mumbai and Kochi, in Kerala. IHCL also operates  Taj Sats Air Catering Ltd. , the largest airline catering service in South Asia, as a joint venture with Singapore Airport Terminal Services, a subsidiary of Singapore Airlines. Additionally, it operates the  Indian Institute of Hotel Management, Aurangabad  since 1993.The institute offers a three-year diploma, designed with the help of international faculty and has affiliations with severa l American and European programmes. CORPORATE SUSTAINABILITY AND SOCIAL RESPONSBILITY As a part of Tatas; India’s premier business house, Taj Hotels, have always believed in society and environment being integral stakeholders in our business along with the shareholders, customers, vendors and others. Over the last decade, the movement towards ecologically sound tourism has gained urgency and importance across the globe and recognize that responsible practices in vogue are as diverse as the geographies.It promotes corporate citizenship through our strategic public-private partnerships which encourage building livelihoods of less-advantaged youth and women. The causes to promote includes reducing malnutrition, promoting indigenous artisans and craftsmen and enhancing employability of identified target groups by sharing our core competencies as a leading hospitality company. We encourage training and development of differently able youth. The Taj has the unique scope and opportu nity to develop raw potential into a skilled workforce that is immediately employable by various players in the industry.A majority of community projects are focused around extending the key strengths in food production, kitchen management, housekeeping, customer service and spas to promote economic empowerment of candidates from vulnerable socio-economic backgrounds. Taj is fully committed to the cause of building a sustainable environment by reducing the impact of our daily operations on the environment and improving operational efficiencies, resource conservation, re use and recycling of key resources. The seventh  Corporate Sustainability Report  was submitted to the United Nations Global Compact society in August, 2010.The United Nations Global Compact is a strategic policy initiative for businesses that are committed to aligning their operations and strategies with ten universally accepted principles in the areas of human rights, labour, safety ; security, environment and anti-corruption. This Corporate Sustainability report also serves as GRI (Global Reporting Initiative) as well as Triple Bottom Line report. The report focuses on identified priorities at IHCL and responds to key stakeholder needs. It plans to continue and further strengthen our commitment to the environment and societies in which we operate.It believes in continuous learning and sharing and would be delighted to have your thoughts and suggestions. EARTH In an endeavour to reinstate its vision and efforts to boost sustainable tourism, Taj Hotels Resorts and Palaces presented EARTH (Environment Awareness ; Renewal at Taj Hotels) this year. Implementing schemes such as the Gangotri Glacier Clean-Up Expedition, as well as designated Earth rooms, which minimise environmental impact, Taj is one of Asia’s largest group of hotels to commit to energy conservation and environmental management.EARTH has received certification from Green Globe, the only worldwide environmental certifica tion program for travel and tourism. The Taj began a century ago with a single landmark – The Taj Mahal Palace Hotel, Mumbai. Today, the various Taj hotels, in all their variety and historical richness, are recognised internationally as the symbols of true Indian hospitality. The Company’s history is integral to India’s emergence into the global business and leisure travel community; and looking to the future, Taj Hotels Resorts and Palaces is well positioned to meet the increase in travel activity with the rapid expansion of the Indian economy.ANALYSIS SWOT Analysis Strengths| Weaknesses| * Taj group of hotels in India and also in abroad. * Corporate governance by a group of highly qualified people. * Hospitality which it provides to its customer * India offers a readymade tourist destination with the resources it has. Thus the magnet to pull  customers already exists and has potential grow. | * has to live up to its reputation. * to cope up with up-coming ch anges. * to satisfy each and every customer. * High tax structure in the industry makes the industry worse off than its international  equivalent.In India the expenditure tax, luxury tax and sales tax inflate the hotel bill by over  30%. Effective tax in the South East Asian countries works out to only 4-5%. | Opportunities| Threats| * Demand between the national and the inbound tourists can be easily managed due to  difference in the period of holidays. For international tourists the peak season for arrival is  between September to March when the climatic conditions are suitable where as the national  tourist waits for school holidays, generally the summer months. * In the long-term the hotel industry in India has latent potential for growth.This is because  India is an ideal destination for tourists as it is the only country with the most diverse  topography. For India, the inbound tourists are a mere 0. 49% of the global figures. This number  is expected to increa se at a phenomenal rate thus pushing up the demand for the hotel  industry. * Unique experience in heritage hotels. * Opportunity of expansion to more destinations. | * Competition with other five star hotels like ITC, HAYAT, LEELA PALACE and OBEROI group of hotels * Terrorists activities which had already happened in 26/11 2009 in Mumbai. * Guest houses are taking an edge in place of hotels.This is a growing trend in the west and is now catching up in  India also, thus diverting the hotel traffic. * Changing trends in the west demand similar changes in India, which here are difficult to  implement due to high project costs. * The economic conditions of a country have a direct impact on the earnings in hotel industry. Lack of training man power in the hotel industry. | COMPETITIVE STRATERIGES SEGMENTATION GEOGRAPHIC a) Region Wise : North India, East India, West India, South India b) City Wise: 4 major metropolitan cities, and tourist destinations in India DEMOGRAPHIC ) Meant for family, diplomats, political guests, international tourists, Honeymoon suit, Business Executives, safari adventure for all. b) In terms of income it is meant for people belonging to upper-middle and high-class society and ginger hotels for the economy class. PSYCHOGRAPHIC It is meant for the people who like heritage buildings, palaces, adventure, luxury, comfort and are ready to spend on all these things. LOYALTY It expects its customers to be loyal and appreciate the service and hospitality they provide to consumers. TARGETINGThe Taj hotel is targeting luxury business travellers, including domestic and foreign businessmen, the senior management personnel, and the elite strata of society. POSITIONING The Taj group positions its service as anâ€Å"office away from office â€Å"to serve the business customer and also keeps the general positioning of the hotel industry, i. e. †home away from home â€Å" DIFFERENTIATION Hotel has differentiate its service offer through phys ical ambience it maintain a natural green environment so as to provide a relaxed atmosphere to the tension –bound business traveller and the feature has been well perceived by the target customer .MARKETING MIX The following are the part of a marketing mix I. Product: the service offer has a tangible product in it. Rooms: the rooms are of six type namely, club room, normal room, superior cottage, suites, deluxe room, and the old British Raj ambience room. Restaurant:† paradise† is a Thai food restaurant. â€Å"Island cafe â€Å"is an Italian food restaurant with pool side barbecue it has banquet halls. The hotel also has business centre with latest facilities like internet, interview centre, fitness centre, laundry, etc are the added facilities.II. Pricing : The rent for the rooms of Taj hotels varies from place to place due to the taxation policies, however the cost of the rooms are priced according to the services provided by the hotel. The rooms are categoris ed as Deluxe Room, Luxury Suite, Royal Suite, Executive suite, Grand Luxury suite, Presidential suite and the charges are prepared according to the room provided. III. Place: TAJ has established hotels in every region in India, the major tourist destinations, palaces, heritage sites in India as well as abroad.IV. Promotion: The advertisement is generally done through magazine hoarding of late, they have started even sponsoring also but in low scale the main emphasis is on direct marketing. V. Physical ambience: it provide natural environment and provide the latest state-of-art facilities. VI. People: it realises the important of people in any service organization for that , the first step is to market their service offer to their own employees understand the need for maintaining high quality and standard . FINANCIAL ANALYSIS 2009-10 . The total income for the year ended March 31, 2010 at Rs. 1566. 35 crores was lower than that of the previous year by8. 2%. 2. Room Income was lower t han the previous year by 17%. The Average Room Rate (ARR) decreased by 16%over the previous year. 3. Food ; Beverage (F;B) income was 5% higher than the previous year. 4. Banquets income grew by 12% over the previous year. 2008-09 1. The total income for the year ended March 31, 2009 at Rs. 1706. 52 crores which was Lower than that of the previous year by 6 %. 2.Room Income was lower than the previous year by 14 % . 3. The Average Room Rate (ARR) decreased by 2 % over the previous year. 4. Food ; Beverage (F;B) income was 13% lower than the previous year. 2007-08 1. The total income for the year ended March 31, 2008 was Rs. 1,823. 16 crores which was higher than the previous year by 13%. 2. Room income was higher than previous year by 16%. 3. The Average Room Rate increased by 16% over the previous year which significantly contributed to the total increase in room income. FINDINGSAfter going through all the aspects related to Taj Hotels certain things in form of findings and informa tion. They are: 1. If compared to other brands of 5 star hotels present in India, such as Leela Palace, Oberoi Ashoka group, Hayat or ITC, Taj has a wide variety of options available for its customers. It is ready to provide all kinds of comfort, hygiene, satisfaction desired by its customers. It takes special care and attention of all its customers and tries to bring smile on to their faces and expect them to come and visit again to their hotel. . It has options available for its customers by a chain or group of hotels located in India and abroad. It covers almost all the major tourist destinations. 3. Taj has come up with a new idea with name Ginger hotels which is very economical and greatly praised. 4. Above some analysis that have been shown like marketing Ps, SWOT analysis, strategies, STPD and financial analysis which states that Taj Group of Hotels is performing well and there are several other opportunities which can still be exploited. 5.After the terrorist attack in Taj M ahal Palace in Mumbai the revenue generation of the Taj group went down as the crowd of foreign tourists dropped but now slowly it has again started arising 6. Some of the Hotels of Taj Group are Heritage sites, Palaces and Forts which is a plus point for Taj Group, People like to experience these sites by spending some days in Taj Hotels. Some of the palaces are situated in Jaipur and Jodhpur which are World Wide known tourist destinations. 7. Taj Group of Hotels is not having a strong hold in India but also in abroad.It has acquired many palaces and sites and have tie-ups with other big brands outside India. CONCLUSION The study showcased immense research on Taj Goup of Hotels in India. It gives a wide view about the hotel industry in India. It is a well known brand to everyone. It shows Taj has immense potential to grow and further expansion of its business. It also shows the growth in every wing they try to excel themselves through their good plans and strategies, besides excell ing themselves in the different wings the most important thing is that they have the social responsibility for the society through their different programs. An Analysis on Taj Group of Hotels Executive Summary The primary objective of this report is to analyze the Taj Group of Hotels through the specific analysis of Taj  (luxury full-service hotels, resorts and palaces), Taj Exotica  , Taj Safaris,  . Vivanta , The Gateway Hotel, Exotica Brand. The Taj Group of Hotels were selected to gain a learning of hotels in India from three different perspectives – that of a fast growing Indian hotel, , that of a formerly strong player trying to adapt to a changing market, and finally, that of an domestic hotel operating in India.The analysis in the report is presented as follows: 1. Before delving into the individual study of Taj Group of Hotels , a brief history of its operations as well as its strategies is given to help the reader gain a better understanding of the background from which the hotel has developed. 2. This is followed by a SWOT Analysis, which gives specific information on the environment, challenges and opportunities the hotel is currently facing. 3.Ne xt, special emphasis is laid on analyzing the hotel policies and environment related to its marketing environment through 5 C (Company, Customers, Collaborators, Competition, Context) Analysis, STP (Segmentation-Targeting-Positioning) Analysis, and the 4 P (Product, Price, Promotion, Place) Analysis. 4. After gaining an understanding on these aspects of the hotel, the anomalies in the marketing positioning or decisions taken in the past are presented. 5. Based on these anomalies and other learnings, the authors have presented a few recommendations to Taj Group of Hotels .The final section of the report consists of a comparison with other hotels on a variety of factors including positioning and targeting, different types of product and service offerings, channels of distribution etc. The authors believe that such comparisons would be useful to a reader who is trying to gain a better understanding of the competitive environment of the Indian hotel sectors, as well as of the relative p erformance of Taj Group of Hotels versus the others. Company Overview: VisionThe Taj Group of Hotels commits itself to the overall improvement of the ecological environment Which we are all a part of. We recognize that we are not owners but caretakers of the Planet and owe it to our children and future generations of humankind. It is our endeavour not only to conserve and protect but also to renew and regenerate the environment in which we live and operate. Our commitment encompasses all actions related to our products, services, associates, partners, vendors and communities. We will partner and engage with our environment through.  Also you can read about  History of the Culinary Arts.Earth Environmental Awareness and Renewal at Taj Hotels. For us EARTH is not a program, nor a process; it is a way of life. The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and Palaces and is recognised as one of Asia's largest and finest h otel company. Incorporated by the founder of the Tata Group, Mr. Jamsetji N. Tata, the company opened its first property, The Taj Mahal Palace Hotel, Bombay in 1903. The Taj, a symbol of Indian hospitality, completed its centenary year in 2003.Taj Hotels Resorts and Palaces comprises 66 hotels in 42 locations across India with an additional 16 international hotels in the Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the middle east Spanning the length and breadth of the country, gracing important industrial towns and cities, beaches, hill stations, historical and pilgrim centres and wildlife destinations, each Taj hotel offers the luxury of service, the apogee of Indian hospitality, vantage locations, modern amenities and business facilities.IHCL operate in the luxury, premium, mid-market and value segments of the market through the following: Taj  (luxury full-service hotels, resorts and palaces) is our flagship brand for the world’s most discerning travellers seeking authentic experiences given that luxury is a way of life to which they are accustomed. Spanning world-renowned landmarks, modern business hotels, idyllic beach resorts, authentic Rajput palaces and rustic safari lodges, each Taj hotel reinterprets the tradition of hospitality in a refreshingly modern way to create unique experiences and lifelong memories.Taj also encompasses a unique set of iconic properties rooted in history and tradition that deliver truly unforgettable experiences. A collection of outstanding properties with strong heritage as hotels or palaces which offer something more than great physical product and exceptional service. This group is defined by the emotional and unique equity of its iconic properties that are authentic, non- replicable with great potential to create memories and stories. Taj Exotica  are resort and spa brand found in the most exotic and relaxing locales of the world.The properties are defined by the privacy and intimacy t hey provide. The hotels are clearly differentiated by their product philosophy and service design. They are centred around high end accommodation, intimacy and an environment that allows its guest unrivalled comfort and privacy. They are defined by a sensibility of intimate design and by their varied and eclectic culinary experiences, impeccable service and authentic Indian Spa sanctuaries. Taj Safaris  are wildlife lodges that allow travelers to experience the unparalleled beauty of the Indian jungle amidst luxurious surroundings.They offer India’s first and only wildlife luxury lodge circuit. Taj Safaris provide guests with the ultimate, interpretive, wild life experience based on a proven sustainable ecotourism model. Vivanta by Taj Hotels ; Resorts  span options for the work-hard-play-hard traveller across metropolitan cities, other commercially important centres as well as some of the best-loved vacation spots. Stylish ; sophisticated, Vivanta by Taj delivers premium hotel experiences with imagination, energy ; efficiency. It's the flavour of contemporary luxury, laced with cool informality and the charming Taj hospitality.Created for the cosmopolitan global traveller and bon vivant, Vivanta by Taj Hotels & Resorts create experiences that will amuse, invigorate & inspire you. Vivanta revels in a spirit that presents the normal with an unexpected twist. Experiences which make you pause & appreciate the hidden beauty in life! It challenges your expectations of a hotel and unfolds multiple layers of delight. Innovative cuisine concepts, the smart use of technology & the challenge to constantly engage, energize and relax you all add up to make Vivanta by Taj the new signature in hospitality.The Gateway Hotel  (upscale/mid-market full service hotels and resorts) is a pan-India network of hotels and resorts that offers business and leisure travellers a hotel designed, keeping the modern nomad in mind. At the Gateway Hotel, we believe in keeping thi ngs simple. This is why, our hotels are divided into 7 simple zones- Stay, Hangout, Meet, Work, Workout, Unwind and Explore. Ginger  (economy hotels) is IHCL’s revolutionary concept in hospitality for the value segment. Intelligently designed facilities, consistency and affordability are hallmarks of this brand targeted at travellers who value simplicity and self-service.Taj Hotels Resorts and Palaces is committed to replicate its domestic success onto international shores with plans to build an international network of luxury hotels, which will provide an exemplary product-service combination and in the process create a global brand. The current international portfolio includes luxury resorts in the Indian Ocean, business and resort destinations in the Middle East and Africa, serviced apartments in the UK, the first hotel in Australia and three a top-end luxury hotels in the US. Exotica Brand The Taj strengthened its presence in the Indian Ocean rim with the Exotica Brand. The Taj Exotica was evolved as part of Taj Hotels Resorts and Palaces intent to position it as a brand that is clearly differentiated by its product philosophy and service design. The Taj Exotica Resort and Spa, in Maldives is cantered on high-end accommodation, intimacy and an environment that allows its guest’s unrivalled comfort and privacy. Taj Hotels further expanded its global footprint by securing management contracts at Palm Island, Jumeirah in Dubai, Saraya Islands in Ras Al Khaimah, Aldar Group in Abu Dhabi, UAE Langkawi in Malaysia and Thimpu in Bhutan.The most significant additions to the portfolio have been The Pierre, the iconic landmark hotel on New York's Fifth Avenue, Taj Boston and Blue, Sydney. The presence of Taj Hotels Resorts and Palaces internationally has been developed through a network of Taj regional sales and PR offices in the United Kingdom, France, Germany, Italy, Dubai, Singapore, Australia, Japan, Russia and the United States of America. At the Taj Hotels Resorts and Palaces luxurious living and fine dining find common ground.Whether it is introducing exotic world cuisines to India or taking authentic Indian fare to the world, the Taj Hotels Resorts and Palaces is renowned for the eclectic culinary experiences it brings to its guests. Through a vast repertoire of award-winning restaurants, legendary recipes from royal kitchens and celebrated food festivals, the Taj has pioneered innovation in fine dining across the world. Taj Hotels also promise a whole new experience of tranquillity and total ‘wellness’, through  Jiva Spas  a unique concept, which brings together the wisdom and heritage of the Asian and Indian Philosophy of Wellness and Well-being.Rooted in ancient Indian healing knowledge, Jiva Spas derive inspiration and spirit from the holistic concept of living. There is a rich basket of fresh and unique experiences under the Jiva Spa umbrella of offering, Yoga and Meditation, mastered and disseminat ed by accomplished practitioners, authentic Ayurveda, and unique Taj signature treatments. Royal traditions of wellness in service experiences, holistic treatments involving body therapies, enlivening and meaningful rituals and ceremonies and unique natural products blended by hand, come together to offer a truly calming experience.IHCL operates  Taj Air, a luxury private jet operation with state-of-the-art Falcon 2000 aircrafts designed by Dassault Aviation, France; and Taj Yachts, two 3-bedroom luxury yachts which can be used by guests in Mumbai and Kochi, in Kerala. IHCL also operates  Taj Sats Air Catering Ltd. , the largest airline catering service in South Asia, as a joint venture with Singapore Airport Terminal Services, a subsidiary of Singapore Airlines. Additionally, it operates the  Indian Institute of Hotel Management, Aurangabad  since 1993.The institute offers a three-year diploma, designed with the help of international faculty and has affiliations with severa l American and European programmes. CORPORATE SUSTAINABILITY AND SOCIAL RESPONSBILITY As a part of Tatas; India’s premier business house, Taj Hotels, have always believed in society and environment being integral stakeholders in our business along with the shareholders, customers, vendors and others. Over the last decade, the movement towards ecologically sound tourism has gained urgency and importance across the globe and recognize that responsible practices in vogue are as diverse as the geographies.It promotes corporate citizenship through our strategic public-private partnerships which encourage building livelihoods of less-advantaged youth and women. The causes to promote includes reducing malnutrition, promoting indigenous artisans and craftsmen and enhancing employability of identified target groups by sharing our core competencies as a leading hospitality company. We encourage training and development of differently able youth. The Taj has the unique scope and opportu nity to develop raw potential into a skilled workforce that is immediately employable by various players in the industry.A majority of community projects are focused around extending the key strengths in food production, kitchen management, housekeeping, customer service and spas to promote economic empowerment of candidates from vulnerable socio-economic backgrounds. Taj is fully committed to the cause of building a sustainable environment by reducing the impact of our daily operations on the environment and improving operational efficiencies, resource conservation, re use and recycling of key resources. The seventh  Corporate Sustainability Report  was submitted to the United Nations Global Compact society in August, 2010.The United Nations Global Compact is a strategic policy initiative for businesses that are committed to aligning their operations and strategies with ten universally accepted principles in the areas of human rights, labour, safety ; security, environment and anti-corruption. This Corporate Sustainability report also serves as GRI (Global Reporting Initiative) as well as Triple Bottom Line report. The report focuses on identified priorities at IHCL and responds to key stakeholder needs. It plans to continue and further strengthen our commitment to the environment and societies in which we operate.It believes in continuous learning and sharing and would be delighted to have your thoughts and suggestions. EARTH In an endeavour to reinstate its vision and efforts to boost sustainable tourism, Taj Hotels Resorts and Palaces presented EARTH (Environment Awareness ; Renewal at Taj Hotels) this year. Implementing schemes such as the Gangotri Glacier Clean-Up Expedition, as well as designated Earth rooms, which minimise environmental impact, Taj is one of Asia’s largest group of hotels to commit to energy conservation and environmental management.EARTH has received certification from Green Globe, the only worldwide environmental certifica tion program for travel and tourism. The Taj began a century ago with a single landmark – The Taj Mahal Palace Hotel, Mumbai. Today, the various Taj hotels, in all their variety and historical richness, are recognised internationally as the symbols of true Indian hospitality. The Company’s history is integral to India’s emergence into the global business and leisure travel community; and looking to the future, Taj Hotels Resorts and Palaces is well positioned to meet the increase in travel activity with the rapid expansion of the Indian economy.ANALYSIS SWOT Analysis Strengths| Weaknesses| * Taj group of hotels in India and also in abroad. * Corporate governance by a group of highly qualified people. * Hospitality which it provides to its customer * India offers a readymade tourist destination with the resources it has. Thus the magnet to pull  customers already exists and has potential grow. | * has to live up to its reputation. * to cope up with up-coming ch anges. * to satisfy each and every customer. * High tax structure in the industry makes the industry worse off than its international  equivalent.In India the expenditure tax, luxury tax and sales tax inflate the hotel bill by over  30%. Effective tax in the South East Asian countries works out to only 4-5%. | Opportunities| Threats| * Demand between the national and the inbound tourists can be easily managed due to  difference in the period of holidays. For international tourists the peak season for arrival is  between September to March when the climatic conditions are suitable where as the national  tourist waits for school holidays, generally the summer months. * In the long-term the hotel industry in India has latent potential for growth.This is because  India is an ideal destination for tourists as it is the only country with the most diverse  topography. For India, the inbound tourists are a mere 0. 49% of the global figures. This number  is expected to increa se at a phenomenal rate thus pushing up the demand for the hotel  industry. * Unique experience in heritage hotels. * Opportunity of expansion to more destinations. | * Competition with other five star hotels like ITC, HAYAT, LEELA PALACE and OBEROI group of hotels * Terrorists activities which had already happened in 26/11 2009 in Mumbai. * Guest houses are taking an edge in place of hotels.This is a growing trend in the west and is now catching up in  India also, thus diverting the hotel traffic. * Changing trends in the west demand similar changes in India, which here are difficult to  implement due to high project costs. * The economic conditions of a country have a direct impact on the earnings in hotel industry. Lack of training man power in the hotel industry. | COMPETITIVE STRATERIGES SEGMENTATION GEOGRAPHIC a) Region Wise : North India, East India, West India, South India b) City Wise: 4 major metropolitan cities, and tourist destinations in India DEMOGRAPHIC ) Meant for family, diplomats, political guests, international tourists, Honeymoon suit, Business Executives, safari adventure for all. b) In terms of income it is meant for people belonging to upper-middle and high-class society and ginger hotels for the economy class. PSYCHOGRAPHIC It is meant for the people who like heritage buildings, palaces, adventure, luxury, comfort and are ready to spend on all these things. LOYALTY It expects its customers to be loyal and appreciate the service and hospitality they provide to consumers. TARGETINGThe Taj hotel is targeting luxury business travellers, including domestic and foreign businessmen, the senior management personnel, and the elite strata of society. POSITIONING The Taj group positions its service as anâ€Å"office away from office â€Å"to serve the business customer and also keeps the general positioning of the hotel industry, i. e. †home away from home â€Å" DIFFERENTIATION Hotel has differentiate its service offer through phys ical ambience it maintain a natural green environment so as to provide a relaxed atmosphere to the tension –bound business traveller and the feature has been well perceived by the target customer .MARKETING MIX The following are the part of a marketing mix I. Product: the service offer has a tangible product in it. Rooms: the rooms are of six type namely, club room, normal room, superior cottage, suites, deluxe room, and the old British Raj ambience room. Restaurant:† paradise† is a Thai food restaurant. â€Å"Island cafe â€Å"is an Italian food restaurant with pool side barbecue it has banquet halls. The hotel also has business centre with latest facilities like internet, interview centre, fitness centre, laundry, etc are the added facilities.II. Pricing : The rent for the rooms of Taj hotels varies from place to place due to the taxation policies, however the cost of the rooms are priced according to the services provided by the hotel. The rooms are categoris ed as Deluxe Room, Luxury Suite, Royal Suite, Executive suite, Grand Luxury suite, Presidential suite and the charges are prepared according to the room provided. III. Place: TAJ has established hotels in every region in India, the major tourist destinations, palaces, heritage sites in India as well as abroad.IV. Promotion: The advertisement is generally done through magazine hoarding of late, they have started even sponsoring also but in low scale the main emphasis is on direct marketing. V. Physical ambience: it provide natural environment and provide the latest state-of-art facilities. VI. People: it realises the important of people in any service organization for that , the first step is to market their service offer to their own employees understand the need for maintaining high quality and standard . FINANCIAL ANALYSIS 2009-10 . The total income for the year ended March 31, 2010 at Rs. 1566. 35 crores was lower than that of the previous year by8. 2%. 2. Room Income was lower t han the previous year by 17%. The Average Room Rate (ARR) decreased by 16%over the previous year. 3. Food ; Beverage (F;B) income was 5% higher than the previous year. 4. Banquets income grew by 12% over the previous year. 2008-09 1. The total income for the year ended March 31, 2009 at Rs. 1706. 52 crores which was Lower than that of the previous year by 6 %. 2.Room Income was lower than the previous year by 14 % . 3. The Average Room Rate (ARR) decreased by 2 % over the previous year. 4. Food ; Beverage (F;B) income was 13% lower than the previous year. 2007-08 1. The total income for the year ended March 31, 2008 was Rs. 1,823. 16 crores which was higher than the previous year by 13%. 2. Room income was higher than previous year by 16%. 3. The Average Room Rate increased by 16% over the previous year which significantly contributed to the total increase in room income. FINDINGSAfter going through all the aspects related to Taj Hotels certain things in form of findings and informa tion. They are: 1. If compared to other brands of 5 star hotels present in India, such as Leela Palace, Oberoi Ashoka group, Hayat or ITC, Taj has a wide variety of options available for its customers. It is ready to provide all kinds of comfort, hygiene, satisfaction desired by its customers. It takes special care and attention of all its customers and tries to bring smile on to their faces and expect them to come and visit again to their hotel. . It has options available for its customers by a chain or group of hotels located in India and abroad. It covers almost all the major tourist destinations. 3. Taj has come up with a new idea with name Ginger hotels which is very economical and greatly praised. 4. Above some analysis that have been shown like marketing Ps, SWOT analysis, strategies, STPD and financial analysis which states that Taj Group of Hotels is performing well and there are several other opportunities which can still be exploited. 5.After the terrorist attack in Taj M ahal Palace in Mumbai the revenue generation of the Taj group went down as the crowd of foreign tourists dropped but now slowly it has again started arising 6. Some of the Hotels of Taj Group are Heritage sites, Palaces and Forts which is a plus point for Taj Group, People like to experience these sites by spending some days in Taj Hotels. Some of the palaces are situated in Jaipur and Jodhpur which are World Wide known tourist destinations. 7. Taj Group of Hotels is not having a strong hold in India but also in abroad.It has acquired many palaces and sites and have tie-ups with other big brands outside India. CONCLUSION The study showcased immense research on Taj Goup of Hotels in India. It gives a wide view about the hotel industry in India. It is a well known brand to everyone. It shows Taj has immense potential to grow and further expansion of its business. It also shows the growth in every wing they try to excel themselves through their good plans and strategies, besides excell ing themselves in the different wings the most important thing is that they have the social responsibility for the society through their different programs.

Addressing Medication Errors Occurring in Nursing

In any healthcare scenario, the process of achieving effective therapeutic outcomes depends on various factors like treatment process, patient safety, communication, nursing care, drug interventions etc. (Fletcher, Fletcher & Fletcher, 2012). Any kind of minor or major mistake in any of these factors can lead to drastic loss of patient health and healthcare organisation. Out of these factors drug intervention or medication is the most fundamental requirement to achieve treatment. Any kind of mistake or negligence in drug intervention process can result in direct side effect on patient’s health (Grove, Burns & Gray, 2014). According to Raban & Westbrook (2014), medication error is reported to be a reason for thousands of demises and millions of hospitalisation globally. Hence, fixation of any medication error becomes a fundamental requirement in healthcare scenario. The medication administration and management is one of the fundamental nursing roles that critically depend on the nursing skills and knowledge. The nursing staffs have the responsibility to administrate, monitor and manage the drug intervention for hospitalised patients. Therefore, continuous observance, alertness and approaches are required in healthcare scenario to avoid the potential chances of medical error (Grove, Burns & Gray, 2014). According to Unver, Tastan & Akbayrak (2012) studies the proper definition for medication error is â€Å"any avoidable incident that risks to incongruous medication use causing or leading patient harm, although being under the control of medical professional, carer or consumer†. The medication error incidences are related to healthcare products, medical practices, medical prescriptions, procedures, nursing practices, product labelling, compounding, distribution, education, dispensing, monitoring, utilisation and communication. Any kind of negligence in these events can lead to medication errors. Therefore, adopting best possible strategies to avoid this medication error in healthcare scenario is one of the major priority concerns (Fletcher, Fletcher & Fletcher, 2012). As a registered nurse, it is been noticed in my clinical scenario that issue of medication error is gaining a possible position where around 60% risk event in hospital occur due to medication negligence’s in the nursing care unit. Some of the most common factors related to these medication errors are new staff, insufficient training, incorrect administration technique, prescription errors (incorrect dosage), expired medication usage, wrong patient identification, and preparation errors (mixing incorrect multiple medications, dose calculation errors). These factorial causes of medication error indicate nursing medication negligence in the clinical scenario. Therefore, it is critically required to minimise these events and manage medication error to improve medical care facility provided by nursing care unit. This Quality Improvement Project is specifically designed to manage this issue of medication error in healthcare scenario. The various negligence’s and issues in nursing care will be addressed as per the quality improvement process provided in this project to get a control over events of medication error in the organisation. The medication errors described above are clearly indicating the lack of knowledge, calibre and guidance provided to the nursing staff of the hospital. The administration, prescription and preparation errors directly specify the issue in nursing skills and practice. Therefore, this quality improvement project will work to improve the nursing skills by providing a Short-term Periodic Training (STPT) Program that will acknowledge the staff about different strategies to avoid such medication error while dealing with patients in the hospital. This nursing training program is safe and specifically developed to improve nursing practice within the short duration of time to improve medical care. The aim of this quality improvement project will be to implement Short-term Periodic Training Program (STPT program) to overcome nursing issues and mishandling that are increasing the risk of medication errors in healthcare scenario of selected organisation. The medication error is always considered to be a major clinical issue because it directly affects the patient safety and treatment process. Any kind of minor negligence in medication process is prone to develop major clinical consequences (Fletcher, Fletcher & Fletcher, 2012). This project will help to decrease the risk cases occurring due to medication errors caused by mishandling and negligence’s of nursing staff in the healthcare organisation. The Short-term Nursing Program will work to overcome the identified factors leading to the medication error in nursing care unit causing high risk to patient safety. Hence, this quality improvement intervention will help to overcome the medication error harming medical care process. The establishment of patient safety and health betterment is the very first priority of quality healthcare services management. There are various faults and errors that lead to the imbalance in quality outcomes where medication error holds a top most position. After doctors prescribe a medicine the major role players are the nurses whose fundamental work is to manage the treatment of their patient (Grove, Burns & Gray, 2014). According to a recent study related to Medication Safety in Australia provided by Chiang et al. (2010) the faults in nursing administration leads to 70% medication errors. Faults like wrong dose, wrong rate, wrong volume or dose incompatibility were reason of 90% medication error in nursing care unit resulting in surgical requirement, long patient stay and permanent health defects in the patients. Unver, Tastan, & Akbayrak (2012) studied the causes of medication error as per nurse’s viewpoint where the findings indicated more than ten leading factors of medication error responded by paediatric nurses. The major once were stress (70%), burnout (45%), complicated prescription (30%), unfamiliar medicines (40%), work pressure (35%), knowledge deficiencies (20%), and lack of facilities (4%). Further, in a survey studied by Pham et al. (2012) indicated that majority of nursing staff is not aware of the correct form of medication error. Only 20% nurses mentioned medication error as the wrong dose, incorrect time of dose, and wrong mode of transmission and wrong administration process. However, rest 80% of nurses mentioned medication error as lack of documentation and reporting as the medication error. Hence, this literature indicated a lack of proper nursing education that detects the wrong perceptions of nurses about medication error. Kalisch & Aebersold (2010) indicated that nursing experience and education is one of the critical factors that is directly linked to medication error. The less experienced and skilled nurses cause 50% of medication errors that includes wrong patient, incorrect dilution calculations, incorrect dosage, incorrect administration and improper reporting. Seys et al. (2012) supported by indicating that naà ¯ve nurses are generally not able to recognise their medication error as well as they lack proper knowledge in warrant reporting. This indicates a lack in professional training system of the healthcare organisation. In the study of Sears, Goldsworthy & Goodman (2010) related to nurse’s viewpoint on medication error, it is clearly indicated that lack of pharmacological knowledge is a major reason for medication error as per viewpoint of 237 professional nurses. Hence, this directly indicates a requirement of improved training intervention in nursing practice. Chhabra et al. (2012) studied in a survey that 80% of new nurses commit medication error in first six months of their nursing practice where 70% remained unreported by them and 10% caused serious health hazards to the patient. There are different strategies and programs implemented at various organisations in a different manner to cope up with the medication error. Agyemang & While (2010) Opine the use of different strategies to avoid three major causes that are knowledge gaps, performance lapse, and failure of the safety system of medication. The strategies of MEDMARX program are described below: - Further, Mueller et al. (2012) studied that E-learning is the most contemporary form of nursing education with the help of which nurses can get instant solutions for their issue related to medication process. This e-learning strategy helped to improve pharmaceutical knowledge and dosage calculation for nurses. The E-learning facility is new to nursing practices but possesses potential positive outcomes. Seys et al. (2012) studied the use of one nursing education program named as SCRIPT study that was developed to improve the issues like unreadable prescriptions, improper antibiotics documentation, and poor communication leading to medication error. The SCRIPT abbreviation was used in a manner to detail educational message about the program that indicated, S : Senior doctor cross-check, C: Check allergies, R : wRite indications for antibiotics, I: (Initial Date) of charting medicine in parenthesis, P: PRINT and sign your name, T: Appropriate Targets for infusions in the nurs ing practice. The post education results indicated a decrease in prescription error, dose infusions and communication errors. Mohammad et al. (2010) studied an Evidence-based quality improvement program (IQ program) used in hospitals of sixteen states where 30% of 616 critical care hospitals participated in program implementation. The findings indicated that project was successful in improving medication quality and safety in 90% of hospitals. The program used five strategies that are maintaining skilled nursing and pharmacist staff, use of pharmacological reconciliation techniques, implementing technological software’s (telehealth), improving nurse workflow and improving cultural defects in the organisation. Kwan et al. (2013) indicated that reviewing and updating service techniques with education and training on the periodic basis is effective to refine the nursing staff as per dwelling issues and problems in healthcare. This periodic training program can help to regularly update healthcare services as per the changing environmental complex situations. This Quality Improvement research proposal will work to rectify the on-going medication errors that clearly highlight a lack of pharmaceutical knowledge, skills and training in the nursing staff of the organisation. The identified issue are insufficient training, incorrect administration technique, prescription errors (incorrect dosage), expired medication usage, wrong patient identification, and preparation errors (mixing incorrect multiple medications, dose calculation errors) that are leading to medication error establishment. Therefore, to overcome these factors that dwell medication error a Short-term Periodic Training Program (STPT) will be proposed in this project that will help to overcome these issues in the clinical scenario. This STPT will be a short-term 5 days training that will be provided to nursing staff of organisation in every six months to address the identified medication errors. As per the detected causes of medication error, this STPT will be designed and modified in every 6 month period by the experts to upgrade the nursing education and knowledge to cope up with changing healthcare environment and to address the medication errors for medical care improvement. This STPT program will involve an array of five strategies where each strategy will be guided to nurses on each day of the program. These strategies will be produced as per the identified medication error and mistakes in healthcare functionality. The establishment of STPT program will help to achieve equilibrium to manage the regular issues in medication services as well as the program will work to regularly upgrade the skills, education and knowledge of nursing staff within the organisation. Hence, this intervention will provide a regular process to control the medication complexity and establish the proper working environment. This quality improvement intervention will be planned using PDSA approach to regularly analyse the outcomes of this program. According to Nakayama et al. (2010) P-plan, D-do, S-study and A-act is a cycle that helps to analyse the impact of any trail or change in particular scenario. The planning phase involves the planning of change, do phase involves the implementation of change, study phase is accessing or studying the outcomes of change, and act phase involve determining the modification required in next change cycle. PDSA is considered as the ideal model of improvement. Figure 1: PDSA approach for quality improvement (Source: Nakayama et al. 2010, p. 337) In this project, PDSA cycle will be used to implement and test the effect of STPT program for addressing medication error. The below provided is the PDSA design and processes that will lead to development and evaluation of quality improvement program STPT for addressing the medication error in the present clinical scenario.  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Determining the current approach  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Identifying the potential solutions For the planning phase, the required authorities that include management committee, medical specialists, senior nursing staff and senior pharmacist will be invited to attend a meeting where the medication issues identified will be discussed in details. The aim statement will be to educate nursing staff as per the identified medication error causes in the clinical scenario. The issues will be identifies using the baseline performance audit and health information data of the involved patients. As per the discussion, possible solutions or strategies will be identified to manage these issues. As the current issues are lack of pharmaceutical knowledge, skills and training in nursing staff the proposed training and education strategies are: -  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Educating about five rights of medication administration that are the right drug, right patient, right time, right route and right dosage.  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Educating about reconciliation procedures  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Educating about e-learning process to improve knowledge  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Educating about process to documenting medication information and reporting medication error  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Guiding about the use of drug guide and suggesting to carry it all the time (Jones & Treiber, 2010).  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Analyse the improvement theory  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Initiate the STPT program intervention  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Collect the data to analyse  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Document the collected information The education program will be conducted with complete medical, pharmaceutical and surgical nursing staff. The program process will be carried for five days (2 hours) where each day a particular strategy will be taught by nursing teachers to the staff using audio-visual presentations. The education program will be designed as time efficient and simple. After the completion of the program a feedback form will be generated that is required to be filled by each participant of the program. This feedback data will help to analyse the effectiveness of program among audiences. After the completion of the educational program, a post-intervention will be checked for next five-week to detect the improvements in medication errors.  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Studying and analysing the collected data  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Identifying the errors and improvements In this phase of PDSA analysis, the collected feedback and audit information will be analysed to detect the improvement in medication error factors, mortality and serious hospitalisation, and impact on nursing staff for the implemented STPT program.    ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Re-analysing the STPT program strategies  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Establishing future strategies This phase of PDSA cycle is to re-examine the error in program development and implementing the possible solution for mistakes detected as per analysis. The modifications will be made in program education strategies in the next STPT program as per the identified medication errors in clinical functionality. As per this quality improvement project of implementing a Short-term periodic training program to overcome medication error in organisation, it is expected that findings will demonstrate a clear decrease in the medication error events and improvement in patient safety. The PDSA approach applied for quality improvement development and analysis allows reviewing the program strategy in every periodic repetition of STPT program. Hence, this technique can be modified as per post education intervention outcomes using PDSA model of quality improvement. Fletcher, R. H., Fletcher, S. W., & Fletcher, G. S. (2012).  Clinical epidemiology: the essentials. Lippincott Williams & Wilkins. Grove, S. K., Burns, N., & Gray, J. R. (2014).  Understanding nursing research: Building an evidence-based practice. Elsevier Health Sciences. Agyemang, R. E. O., & While, A. (2010). Medication errors: types, causes and impact on nursing practice.  British journal of Nursing,  19(6). Chhabra, P. T., Rattinger, G. B., Dutcher, S. K., Hare, M. E., Parsons, K. L., & Zuckerman, I. H. (2012). Medication reconciliation during the transition to and from long-term care settings: a systematic review.  Research in Social and Administrative Pharmacy,  8(1), 60-75. Chiang, H. Y., Lin, S. Y., Hsu, S. C., & Ma, S. C. (2010). Factors determining hospital nurses' failures in reporting medication errors in Taiwan.  Nursing outlook,  58(1), 17-25. Jones, J. H., & Treiber, L. (2010). When the 5 rights go wrong: medication errors from the nursing perspective.  Journal of Nursing Care Quality,  25(3), 240-247. Kalisch, B. J., & Aebersold, M. (2010). Interruptions and multitasking in nursing care.  The joint commission journal on quality and patient safety,36(3), 126-132. Kwan, J. L., Lo, L., Sampson, M., & Shojania, K. G. (2013). Medication reconciliation during transitions of care as a patient safety strategy: a systematic review.  Annals of internal medicine,  158(5_Part_2), 397-403. Mohammad Nejad, I., Hojjati, H., Sharifniya, S. H., & Ehsani, S. R. (2010). Evaluation of medication error in nursing students in four educational hospitals in Tehran.  Iranian Journal of Medical Ethics and History of Medicine,  3, 60-69. Mueller, S. K., Sponsler, K. C., Kripalani, S., & Schnipper, J. L. (2012). Hospital-based medication reconciliation practices: a systematic review.Archives of internal medicine,  172(14), 1057-1069. Nakayama, D. K., Bushey, T. N., Hubbard, I., Cole, D., Brown, A., Grant, T. M., & Shaker, I. J. (2010). Using a plan-do-study-act cycle to introduce a new OR service line.  AORN journal,  92(3), 335-343. Pham, J. C., Aswani, M. S., Rosen, M., Lee, H., Huddle, M., Weeks, K., & Pronovost, P. J. (2012). Reducing medical errors and adverse events.  Annual review of medicine,  63, 447-463. Raban, M. Z., & Westbrook, J. I. (2014). Are interventions to reduce interruptions and errors during medication administration effective?: a systematic review.  BMJ quality & safety,  23(5), 414-421. Sears, K., Goldsworthy, S., & Goodman, W. M. (2010). The relationship between simulation in nursing education and medication safety.  Journal of Nursing Education,  49(1), 52-55. Seys, D., Wu, A. W., Van Gerven, E., Vleugels, A., Euwema, M., Panella, M., ... & Vanhaecht, K. (2012). Health care professionals as second victims after adverse events: a systematic review.  Evaluation & the health professions, 0163278712458918. Unver, V., Tastan, S., & Akbayrak, N. (2012). Medication errors: perspectives of newly graduated and experienced nurses.  International journal of nursing practice,  18(4), 317-324.

How social media is affecting the mind of youth in America Research Paper

How social media is affecting the mind of youth in America - Research Paper Example In addition, the paper also discusses the use of social media among the youths to give essence to discussion of the strong correlation. Further, the research came to conclude that youths’ ignorance about the effects of social media on their activities is the major cause for the negative impacts: consequently, they should be taught about the pros and cons. Human growth and development is characterized by distinct stages that happen along the course of life, one of these is the youth stage. The youthful stage is where a person experiences several physical and biological changes in the body. The youthful stage involves young people looking for more extended relationships with members of the opposite sex. Due to peer pressure they may end up engaging in behaviors that can be detrimental or useful in their future lives, this is the stage where young people are active in terms of information search about different things; entertainment, careers, relationships and technology. It goes without mention that modern advances in information and technology have been responsible for the increased knowledge and awareness about different systems of life by the youth (Large 2005). The youths of modern times are far much informed at their age than the youths of a century ago in the similar age group, thanks to information and technology of the latter days. In this development, the influence brought by social media cannot be underscored. This is the single development that has advanced the way people socialize and conduct their activities, in fact, social media has had a great effect in the way business organizations conduct their research and marketing objectives. It has brought increased opportunities for business and management efficiencies as well as forms of communication and knowledge sharing among staff of business organizations. This paper considers its

Effects of Terrorism on World Population Essay Example | Topics and Well Written Essays - 750 words

Effects of Terrorism on World Population - Essay Example Part of the United States’ response was to wage a war on a terrorist-sponsoring state, Afghanistan, in an attempt to destroy the group responsible for the attack, which is another effect of terrorism. In addition to political effects, terrorism brings with it economic consequences, which will be made clearer with the September 11 example, and psychological consequences, which will be illustrated using other examples of terrorism from the past century. Overall, the effects of terrorism on a society are grievous and intentional, and they stem from that intentional, schematic use of aggression to inflict harm on civilian populations. Politically, terrorism evokes war and the usual costs of war: military-related deaths (as evidenced by Operating Enduring Freedom), restrictions on personal liberties (as evidenced by the Patriot Act of 2001), and decreased trust in governments and public officials to provide safety and security to the nation. Since 2001 with the beginning of Operati on Enduring Freedom, approximately 2,796 coalition fatalities have occurred, which is a significant impact on communities within the United States, Great Britain, and elsewhere (casualties). The Patriot Act of 2001, which was passed as a means of intercepting and obstructing terrorism, allows federal law enforcement to intercept private communications between American citizens. In addition to restrictions on personal liberties, terrorism generally results in public distrust of governments and public officials. Distrust in government during a time of crisis is generally a source of social destabilization, a form of nihilism that is the ultimate goal of terrorism. Correspondingly, terrorism has definite economic consequences for the regions and countries suffering from its effects. A primary measure of economic productivity, such as GDP, may provide an immediate perspective on how impactful terrorism is on a macroeconomy. According to one analysis, the September 11th attacks reduced r eal GDP growth in 2001 by 0.5%, and increased unemployment rate by 0.11% (or approximately 598,000 jobs) (Roberts). In addition, forecasted GDP growth for 2002 fell sharply because of the attacks, indicating a loss of consumer confidence as a result. Politically and economically, the cost of national defense skyrocketed after the terrorist attacks, which, as economic Paul Krugman notes, is a result of the â€Å"political program enabled by terrorism† (Balogun 115). Sometimes, and ideally from the perspective of a terrorist, the actual attack will significantly influence economic targets. The World Trade Center, for instance, contained essential information for multinational corporations, which was completely lost in the attacks. In addition, the attacks occurred mainly in New York City, which houses the New York Stock Exchange that closed for a week following the attacks—a closure that represented the stoppage of the global economy. Lastly, at a more individual level, the psychological consequences of terrorism are equally severe. All Americans were afflicted with a similar sort of paranoia (often fueled by race) in the days, weeks, and even months after the September 11 attacks.

Vocation Essay Example | Topics and Well Written Essays - 500 words

Vocation - Essay Example I believe that this overemphasis on money on the things that we do is one of the causes of many problems that we have right now. On the other hand, if we think too much about others, such as our community, family, we may forget our responsibility with our self. Thinking about others in choosing what we should do is good but just not excessively. The ideal way on how to choose with what to do with our lives is to strike a balance between ourselves and others. That is, determining what we really would like to do that will make us happy and balancing it with economic consideration if it could provide for our responsibilities in life. Equally important is for us also to ask if our choice could also benefit our, community, society, family, country and humanity in general. Such that when we do it, we make everybody happy, first is our â€Å"self†, then our community, our country and then mankind in general. As a guide on how to best choose with what to do with our lives, it is best to ask first â€Å"what will makes us happy?†, or â€Å"what is the thing that we would like to passionately?† This requires soul searching but when we have determined what it is that we would really like to do, the rest will follow. That includes the economic aspect because we would excel with what we do and thus, gets paid handsomely for it. In the process of determining what we would like to do, we should also consider the greater good of everybody because what good will an endeavor do if it does not do good to others except for one’s self? This is important because not all that we would like to do are appropriate or even legal which is why we have to ask if it will do good to our community and society. Thus, it goes without saying in selecting what we would like to do, we should also consider existing laws, our morals and social norm. If we have satisfied all these guidance in choosing what we would like to do, we did not only make

Character Autobiography for an acting class Essay

Character Autobiography for an acting class - Essay Example Therefore, I can not work as an active, energetic and lively person. I am perceived to be someone with a lot of health problems, somebody who is worthless and who have no more desire for a romance in his life. Due to my heavy weight my movement is like a chimpanzee. Young children frequently get afraid from me at night and at the same time some children want me to make them sit at my head or shoulder so that they may enjoy the height and the cold breeze of the air at a height of six feet and five inches. My unhealthiness has made me exhausted and sardonic. Due to my heavy weight my movement is like a chimpanzee. Basically my job is to maintain the communication networks that connect people around the country or may be even around the globe. I do not work in the common workshop rather I advertise my number and people get hold of me through my contact number. I am normally hired by everyday people to fix their phones. My job is such that I have to meet a lot of people every day therefore, sometimes I get to engage myself in a fight with some people when they are not paying. On the basis of my every day experiences I am prone to blameless upright fits of righteous anger in which I tend to involve into situations impulsively. Still my expertise and skills provide me with enough money that I may lead a relaxed life with my family. I have to protect my family. For me my family is the main motivational force that constantly reminds me not to indulge myself in little fights as anger can burst out any time, in any form. I really enjoy my time playing mind games with criminals and have some deep dark sense of humour. I may also be described as someone unable to forgive and not ready to show mercy under certain circumstances. PART TWO: What Hapenned Today I have an assignment; I have to go to the Paul Bratters' home in order to fix his phone because he informed me that his house phone stopped working; no dial tone, no incoming calls, no nothing at all. Therefore I have to go to Mr. Paul Bratters' apartment in order to fix his phone. As I weigh a relatively large amount thus it is very difficult for me to move, and to climb five flights in order to reach Mr. Paul Bratters' apartment was a real challenge for me. My role of a fat, unhealthy and old-fashioned telephone repair man requires me to be more static. Somehow I managed to climb up to those five sky-high flights and reached Mr. Paul Bratters' apartment. After that I was so exhausted and tired and was trying to catch my breadth; in that struggle, I was unconsciously making a lot of sound. After few seconds the door opened and a beautiful young smart lady appeared in front of me wearing a yellow top with a bushy white fur coat. I introduced myself by saying Telephone Company. The lady in yellow top asked me to step in; I entered with my black leather telephone relay repair kit with spaced contact boards. It is a device for repairing a defective telephone relay without the necessity of disconnecting contact terminals. The contact terminals in the repair kit form part of the original relay structure. The telephone relay repair kit includes a separate replacement relay which has to be placed in place of the original relay coil. It takes a total repair time of ten minutes. I looked at my note book and confirmed by saying, "Paul Bratter. Right"(1). The lady replied,

Do high levels of trust between workers and management lead to better Essay

Do high levels of trust between workers and management lead to better performance Discuss with reference to key academic studies in this area - Essay Example The two methods chosen are high road and low road methods. The high road method implements strategies through innovative management techniques to enhance internal productivity of employees while the low road gives importance to downsizing and contracting out. These methods have been formulated in the wake of privatisation which gives less emphasis to widely accepted public values like responsiveness to changing requirements of citizens and the need to maintain high standard of productivity among workforce. Privatization has led to poor productivity and performance and the local government aim to contract back to mitigate the bids of companies that exhibit dissatisfied results. The contacting back of privatized companies to the public sector has shown improvement and better performance because these companies were handled with innovative methods of labor management cooperation. In addition to the new management method, better performance of employees was availed by the public sector a t comparatively low cost. Thus, the adoption of the high road strategy has resulted in better cooperation and performance because the workers were given the opportunity to work under lesser risk and greater social rewards. Internal management reform is of significance where the trust of the employees can be won to increase their performance. The adoption of high road strategy results in the production of better quality products and better service which is essential for any organisation to stay ahead in a competitive marketplace. The trust of employees can be enhanced by providing the required training which will transform them into a highly committed workforce. Better performance of the organisation will lead to higher wages for workers, cooperative worker-employer relations and an innovative and productive working environment. The high road method attract high quality workers due to better wages and good

QUANTITATIVE METHODS IN BUSINESS & MANAGEMENT Coursework - 1

QUANTITATIVE METHODS IN BUSINESS & MANAGEMENT - Coursework Example Wales had a small representation in the study with only 5 percent. The pie chart below further illustrates the representation by state. The age of the respondents is shown in the table above. The age ranges from 18 years to 97 years. There were those who also did not know their age were grouped as DK/Ref/NA/. The highest number of respondents was of the age 65-97 years. The age between 18-24 had 12.1 percent representation. The pie charts before shows the age representation of the respondents. The above table shows the marital status where most of the respondents are married or living as married with 62.3 percent. There were also another 21.2 percent of those who said they never been married. Widowed were 6.8 percent while those who were separated or divorced had 9.7 percent. The table above shows the views of the respondents on issues of Censorship of films and magazines is necessary to uphold moral standards. 17.8 percent and 43.2 percent of that respondents said they agree and strongly agree respectively. There were only 12.6 percent of the respondents who disagreed while 3.7 who strongly disagreed. There were 21.4 percent remained neutral while 1.3 percent did not answer. This question was about readership of the newspaper in UK, from the statically data above, most of the people in UK stay with paper with those with no paper being 60.4 percent. Tabloid has a readership of 25.9 percent; broadsheet had 13.1 percent while those who read other paper had 0.5 percent. This means that most of the people do not read newspapers. However, among those who read it go for tabloid compared to broadsheet. The above question wanted to know the opinion of people of UK what the government should do between spending and tax. Most of the people wanted the government to keep spending and taxes to be at the same level with 54.5 percent which is more than half of the respondents. There another group of people who felt that taxes and spending

Astronomy 123 Homework Assignment Example | Topics and Well Written Essays - 250 words

Astronomy 123 Homework - Assignment Example He believed that everything in the space was located within the galaxy. Shapley advocated a proposition of relative size to support his idea that if the Andromeda galaxy had not been part of the Milky Way then the distance of it could have been 1000000000 light year. This research was not fully welcomed by most of the scientists during the period. The Andromeda spiral almost sparkled at an era of time in the Andromeda galaxy. Outwardly and for new star, the gross energy was not reasonable. Consequently, the Andromeda and new star should be in Milky Way. The evidence showed optical spectrum of the spiral nebula was not distinguishable from spectrum of the galaxy. Shapley also utilized the kind of absurdum and reduction fully. If Andromeda had been independent, then it had possessed a miraculous brightness so that people could have detected from far. 3. Andrew McKellar was a Canadian astronomer, who studied physics and mathematics in the University of British Columbia. He showed his first observations to astronomers in 1930 and early 1940s. He suffered a number of setbacks that made him not to realize it. One of the setbacks was non-uniformity in observations. This was due to coherent fluctuations on angular scales that were larger than cosmological horizon at combination. Instrumental errors due to the use of different instruments were another major cause of difficulty in data collection. Planck telescope which was more sensitive and had larger angular resolution confirmed the axis of evil observation. Non- equivalent dependent variable designs used by Andrew McKellar hindered effective collection of

Nature is great Essay Example for Free

Nature is great Essay The outdoors is my escape from the social world. The outdoors has always been a peaceful way to for me to relax and be myself. Mother Nature helps out when I need some time to think and be on my own. The quiet and calmness is what gets to me the most while I’m out there exploring the woods, whether it be hunting, fishing or just taking a walk. The outdoors has always been a peaceful and stress relieving way for me to relax and be who I am. Mother Nature helps me out when I just need to get away and have some time to think on my own. The quiet and calmness is what gets to me the most while I’m out there exploring the woods whether it be while I’m hunting, fishing, or just taking a walk. I was raised in a family that has the same belief about the wilderness. My parents and grandparents have shown me the ways of the outdoors and I have learned many lessons for life from both my parents and while I’m in the outdoors. I believe that the outdoors is a way of connection to family and friends and the wildlife that lives inside it. I have spent most my life hunting and fishing because that’s who I am. I have learned many lessons while I have spent numerous hours in the woods, such as how to track wild life, what plants not to touch so I don’t get poison ivy, and what wild berries I can eat without getting sick. Over time these could be very successful traits to have in case of an emergency that could happen in the future. The traits would also be a valuable thing to pass along to my children in the future. Patience is a trait that is always learned in the outdoors. The time you have while you’re sitting in the woods hunting for wild game is hard to describe. You’re in the woods before the sun rises and don’t come out until the sun comes down. You must to have patience to wait for that trophy deer to come along for that perfect chance. Another lesson you learn while you’re in the woods is determination. Some days I may not even see a single bird or squirrel in a tree while I’m sitting there for numerous hours. But I won’t give up just because I had a bad day in the woods. At any moment the woods could come alive and you start seeing the tons of movement, the birds will start chirping, squirrels barking, and the snapping of twigs and crackling of leaves as the deer start walking. The outdoors is a wonderful cure for people who need that little time to just be alone or get their minds off something and think. I know when I’m in the woods it gives me a lot of time to think about anything. I go hunting on the weekends most of the time because I have school during the week, so when I have reading for homework or if I have to brainstorm some ideas for an essay that I have to write in English, I can concentrate on my homework and not have any distractions to keep me off track of my studies. The outdoors has been one of the most relaxing places for me to do what I love most, which is hunt and fish. I just thank Mother Nature for giving me a place to go. The quiet and calmness is what gets to me the most while I’m out there hunting for the trophy whitetail or fishing for the eight pound bass. This I believe is why I think the outdoors is a wonderful thing for anyone who needs some relaxing time and get away. POWERED BY TCPDF (WWW. TCPDF. ORG)

Measure for Measure Essay Example for Free

Measure for Measure Essay What evidence is there in the play to support both views? What interests and engages you in the play? There are many aspects of the play that engage and interest the audience, two main aspects being comedy and trickery. There are many characters in the play which contribute to the comedy and trickery which is abundant in the play; in particular Lucio is a character who is often seen as comical due to his lack of restraint in his speech and his ignorance of other characters. He is often associated with bawdy humour but is also associated with noblemen; which brings his character into debate. The main source of trickery which engages the audience is the ‘bed trick’ which is cunningly devised by the Duke, which again brings his and also Isabella’s character into debate. Lucio is one of the main sources of comedy in ‘Measure for Measure’, his humour and almost careless speech engages the audience which will result in the audience liking his character. His speech on occasions appears to possess no restraint which is evident from his conversation with the two gentlemen when he proudly proclaims ‘I have purchased as many diseases under her roof as come to’. Lucio’s tone suggests the he is proud of this achievement which in turn results in the audience being humoured by Lucio. However Lucio’s proclamation also gives the audience reason for concern as it shows that there is a problem in Vienna with widespread disease. This relates to the outskirts in London in Shakespeare’s era as there were a large number of brothels which resulted in widespread disease. Lucio also humours the audience when he slanders the Duke in the presence of Friar Lodowick who is ironically the Duke. Lucio describes the Duke as being ‘A very superficial, ignorant, unweighing fellow’. There is dramatic irony throughout act three scene two as the audience know that Friar Lodowick is indeed the Duke, therefore will be constantly humoured as Lucio unknowingly slanders the Duke without a care. Lucio’s use of ‘ignorant’ to describe the Duke is very ironic as Lucio himself is ignorant to the fact the Friar Lodowick is the Duke. As of yet Lucio is painted as being a bawdy character solely to humour the audience with his ridiculous imagery ‘some say a sea maid spawned him’. However he is often associated with noblemen such as Claudio ‘One word good friend. Lucio, a word with you’. Therefore Lucio can be seen as representing both noble and the low culture societies, therefore the audience will have to judge Lucio and decide. I find Lucio interesting as he is presented as a random and spontaneous character, he also confesses that he will never change his attitude ‘I am a kind of burr, I shall stick’. Lucio’s character appears to contradict puritan ideas and I believe Shakespeare uses Lucio as a tool to get his message across. Using Lucio is a great example Shakespeare is stating that we need variety in life in order to function ‘Why, ‘twas a commandment to command captain and all the rest from their functions’. Shakespeare is saying everyone has a role in life which only ‘God’ can change; this again puts emphasis on the variety of people. This idea relates to the theme of equilibrium, in this diverse society there will be equilibrium between people. The main source of trickery in the play is the ‘bed trick’ which has been cunningly planned and devised by the Duke ‘we shall advise this wronged maid to stead up your appointment, go in your place’. Thus exposing Angelo as a result, the trickery will also give insight to the Duke being deceptive. However the reader will question Isabella’s actions as she appears to be a keen accomplice in the trick ‘The image of it gives me content already’. This painted image of Isabella conflicts with that the audience has been accustomed to, Isabella is often seen as excessively pious as she ‘rather wishes a more strict restraint on the sisterhood’. The audience will therefore gain a different perspective of Isabella as well as being sceptical on her position in the sisterhood, she appears to show no insight to the effect(s) this trick will have on Angelo and Mariana as well as her own reputation; instead she seems to immediately agree with the decision without hesitation. The audience will believe Isabella is thinking only about herself, as she wants to exposes and humiliate Angelo for his earlier refused proposal to Isabella. The use of ‘content already’ shows that Isabella appears to be excited and eager about this proposal, the tone also appears to be joyful again emphasising her eagerness. To summarise, comedy and trickery are both key aspects of the play which engage the audience into debate. The audience will gain insight of the characters and will be able to judge the characters on a number of occasions by considering the arguments for and against the decisions these characters make. The play on a whole I found very interesting and engaging, as a problem play many of the decisions made by the characters can be argued for and against, hence the audiences’ judgements on these characters will be diverse as everyone will perceive character’s decisions in a different manner.

What Is Policy Implementation Politics Essay

What Is Policy Implementation Politics Essay Formatting and implementing policies are different issues in theoretical and practical terms. The implementation might be a complicated process because it concern with political, financial and administrative issues, and it requires motivation, proper lobbying, and technical, professional and administrative support. Policies are written statements of ideas, goals and plans of action, proposed or adopted by some agencies Menou (1991, p.50) Public policymaking is often viewed as a conveyor belt which issues are first recognize as a problem, alternative courses of action are considered, and policies are adopted, implemented by agency personnel, evaluated, changed and finally on the basis of their success. Briefly all this process or activities that occur in public policymaking are the stages of policy cycle which illustrate the life of each policy. Starting from setting the agenda until evaluating the policy than edit it or terminate it by giving an alternative policy which will replace it and pass all the process, each policy must overtake this process that is called policy life cycle. 1. What is policy implementation? 1.1Definition: As a general concept policy implementation can be defined as the third stage of policy cycle its means the stage of the policy process immediately after the passage of a law, or the action that will be taken to put the law into effect or that the problem will be solved. Implementation, viewed most broadly means administration of the law in which various actors, organization, procedures, and techniques work together to put adopted policies into effect in an effort to attain policy or program goals Implementation can be also defined in terms of outputs, or the extent to which programmatic goals are supported or perused, like the level of expenditures that committed to the programs. 1.2 policy cycle : it is a framework that can help to understand better the policy implementation as a stage correlative to other stages. Policy cycle Agenda setting : (Stage 1) we mean by agenda setting the list of problems or issues that government officials or organization are paying serious attention and giving time and considering as a public agenda at the at the public meeting or legislature, in other word it is the set of issues that government decide to take action against. Policy formulation:(stage 2) the passage of legislation designed to remedy past problem or prevent future potential problem, it can be inducements, rules, facts, rights or powers, and typically it is the legislature task Policy implementation:(stage 3) it might consider as the most important part of policy cycle, it means what happen after a bill become a law( Eugene bardach MIT press 1977) or the actions that will be taken to put the law into impact or the problem will be solved by following a set of process to translate the law into actions that ensure the achievement of the legislation. Policy evaluation: (stage 4) considering the results of policy that have been implemented or measuring the actual effects of legislation on the particular problem or to what extent policies achieve its intended results, and thats will be possible by looking for the consequences of the implementation of this policies and learn from it. Policy change or termination: (stage 5) by redesign some policy to become a new policy after evaluates it(Paul Sabatier 1980), or ending outdated policies or programs are found to be unworkable. This stage is the end point of policy cycle that why it can means the policy redirection, project elimination or partial elimination 2. Who implement policy? Typically, the administrative agencies are the primary actors in public policy implementation. However, there are other factors and institutions are also involved in the process such as legislatures, political executive, and the courts. And this is because of the difficulty or the complication of the implementation of policy. 2.1 The bureaucracy: after a law is formulated by the legislature than singed by the executive (president or other chief executives) the next step is for the various administrative agencies to begin the process of implementation, these agencies should carry out the policies under jurisdiction, and those who participate in the legislative process are usually unable or unwilling to develop precise guidelines also because of the complexity, lack of time, interest, or the information of the issue that is under consideration. 2.2 the legislature: typically politics concern with the formulation of policy, which should be handled with the political branches of government, but this traditional view have been changed today because the legislative bodies has become concern with the implementation by drafting a very specific laws which concern with the details and attempt to remove a lot of bureaucratic discretion, and this practice has become a necessity because a lot of failing of policy implementation coming from the problems were not addressed in the original drafting. On the other hand administrative agencies involve in the formulation of policies when they draft regulation in support of existing legislation that typically consider as a legislature task. 2.3 political executives: when presidents, governors, and other chief executives usually find themselves competing with the other political factors to influence administrators by using many tools such as executive order to set policy or the appointment of most heads of executive departments who bring their values, beliefs, and resources to their decisions and action. Whereas the executive effort at control are limited but the indication show that president and governors are generally successful in directing the actions of their subordinates (Marissa Golden, what motivates bureaucrats). 3.4 The courts: also can be involved in policy implementation or influence it when they play the role of interpretation of statutes and administrative rules and regulation and their review of administrative decisions in cases brought before them, it might be the most important influence on the implementation of policies and sometimes the courts go so far to take over the management of programs on behalf of the individuals who substantive and due process right have been violated. Recently, many of supreme courts recognize the need of administrative discretion and flexibility in some kinds of due process ruling, but they still retain jurisdiction over the actions of federal and state agencies. However, there are other factors may influence policy implementation such as community organization which could take a part the implementation of policy or programs especially at the local level. Another actor may involve in the implementation of policy who is pressure groups who always try to seeking to influence the guideline and regulation in the way that will benefit their cause. 4. Policy implementation approaches: There are two main approaches could help to understand better how policy implementation precedes the top-down approaches and the bottom-up approaches 4.1 The top down approaches: where the state policy implementation is influenced by federal level factors such as the clearness of law or regulations that federal government sends to the state Or the amount of resources that the federal government provides to the state which is crucial to the successful implementation of policies, and thats depend to the resources of the state or the local government some states are more independent on federal governmental aid than others. All this variables are very important to determine the success or the failure of any state implementation efforts. Top-down followers argue that policy designers are the main actors and focus their attention and concentration on the factors which might be manipulated at the national level. However there are so many attempts to develop top-down models of policy implementation one of them is Sabatier and mazmanian model. The top -down approach start by assuming that the decision -making is more taken by central government and it ask the next questions: To what extent the action of implementing officials and target groups consistent with that policy decision? What are the principal factors affecting the policy outputs and impacts, relevant to the official policy and politically significant? How was the policy formulated over time on the basis of experience? To what extent were the objectives attained over time or to what extent were the objectives consistent with the impacts? Nonstatutory variables affecting implementation Socioeconomic conditions and technology Media attention to the problem Public support Attitude and resources of constituency groups Support from sovereigns Commitment and leadership skill of implementing officials Ability of statue to structure implementation 1. Clear and consistent objectives 2. Incorporation of adequate causal theory 3. Financial resources 4. Hierarchal integration in implement institutions 5. Decision rules of implementing agencies 6 .formal access by outsider Stage (depend variables) in the implementation process Policy outputs of compliance with policy actual impacts of perceived impacts major revision Implemnt agency Outputs by target group policy outputs of policy outputs in statute Tractability of the problem 1-Availability of technical theory and technology 2-diversity of target-group behavior 3-extent of behavioral change required Figure 1-Skeletal flow diagram of the variables involved in the implementation process (mazmanian and Sabatier effective policy implementation p-7) These models identify 16 independent variable among three main categories: The tractability of the problem. The ability of the statute to structure implementation. Nonstatutory variables affecting implementation. But this model has been criticized because of the failing to illustrate which is the variables were likely to be more important, and also because of the assumption of the farmers of policy decision are the key actors. 4.2 The bottom-up approaches: there are some bottom-up factors which may affect success or failure of in implementation such as the state capacities (available resources and stuff) and the disposition of state some policies could be easily implemented than other according to attitude of state. For instance the liberalness or the conservativeness of the state political environment will affect how easily a policy is implemented. A welfare policy could be easier to implement in more liberal state rather than more conservative state. Contrary a conservative policy could be easier to implement in more conservative state rather than liberal one. Another factor may affect the implementation of policies which is the varying between states in terms of their capability to implement the federal policies for instance the number of staff that needed to implement some federal policies make a greatly different between various states. Also the amount of resources that each state allocate it to implement federal policies can make a various different in policy implementation from state to state, meaning that state which have more resources is much more likely to implement policy than other states with a few or less fiscal resources. Unlike the top-down model, the bottom-up approach of policy implementation stare by identifying the factors which involve in the service delivery in the local areas and asking about the goals, strategies, activities and also contacts, than try to develop a network technique to identify local, regional and national actors which involve in the policy implementation. This approach argues that the policies are determined by the bargaining between number of organization and their clients rather than being controlled by the central decision making. Also this approach have been received a number of criticisms for the assumption that policy implementation should occurs in a decentralization decision-making environment. Bottom-up approach was somewhat flowed by a rather limited explanation of implementation behavior as both a desirable from the implementation and the only analytical approach for complex organizational and political problem. Policy implementation tasks: It refers to the necessity of getting new way to implement policies, or what managers should do to avoid the negative aspects and complexity of implementation process. This framework divides the process of implement policies into six nearly successive tasks, these machinery will present with examples of how they emerge in apply: 4-1 Legitimation (Task 1) Legitimation means getting buy-in reform the appropriate people in the country to push the reform process forward. Furthermore Legitimation, or getting the policy accepted as important, desirable, and worth achieving, is especially critical for policies that are part of a donor assistance package, which risks being seen as externally imposed. This may result the policy champion or the group of manager and subordinate how might believe in this policy and seek to implement it well. Example provides help or assistance to concern with the negative aspect of corruption. 4-2 Constituency-building (Task2) Constituency-building, or gaining active support from groups that see the proposed reform as desirable or beneficial, needs to translate into commitment to act toward achieving the policy objectives. Â  So the task is pushing group to commit the reform by giving their best effort and resources to make it achieve. So many tools can be used to fulfill this task such as inviting public and private actors to workshops to discuss issues that relevant to each sector, and try to resolve the points which are not consensus, and try to draft the policies. 4-3 Resource Accumulation (Task 3( Resource accumulation means ensuring that present and future budgets and human resource allocations are sufficient to support policy implementation requirements, this task to secure the resources of the policy implementation process ,organization have different ways to accomplish this task by negotiate with the ministries about the budget allocated, or find a new resources allocation. 4-4 Organizational Design/Structure (Task 4( Organizational design/structure involves adjusting the objectives, procedures, systems, and structures of the agencies responsible for policy implementation. This task may include establishing new organizations, formal or informal, that links the various entities with a role in implementation, by establish action planning and results monitoring, this may lead to contribute of structure in the success of reducing fees charged. Mobilizing Actions (Task 5) Mobilizing actions builds upon the favorable constituencies assembled for the policy (Task 2) and marshals their policy implementation. Commitment and resources engage in concrete efforts to make change happen. Its focus is on identifying, activating, and pursuing action strategies. It move toward mobilized constituency and funds among the structures of organization, by create, develop and carry out the steps essential to interpret aims into results. These actions may help to build a consensus between government and civil society stakeholders, roles, responsibilities, and actions to make decentralization operational. Monitoring Impact (Task 6) Monitoring impact, or setting up and using systems to monitor implementation progress, is the final policy implementation task. Monitoring systems not only alert decision-makers to implementation snags, but also inform them of the intended and unintended impacts of implementation efforts. This monitoring may include establish a Policy Analysis and Implementation Unit to assist the president Economic Cabinet to improve policy decision-making with a strong focus on tracking implementation and results achieved. A good example here could be the livestock action plan committees monitored and noted problems in compliance with the plans steps to reduce excessive regulation in the countries of West Africa. Livestock producers credited this oversight with keeping the reforms on track and achieving the intended reductions in petty corruption and commerce-inhibiting regulation. Conclusion: The policy implementers should improve their understanding of the implementation process and implementation outcome by using the result of the several researches to redesign policies so they can do their work better and that is the policy makers and managers should be able to use the knowledge generated from the new finding in the research of policy implementation to facilitate the implementation. Also increasing use of the private sector including faith-based organization to implement policies raises new challenges for both those who design and those who implement policies, these challenges aside, the future of implementation research as an optimistic one and one that should greatly improve the understanding of this crucial phase of the policy cycle.